Orders and Check-Out
In order to better provide a more personalized experienced to our customers a log in is required. Don’t worry, by you giving us your email it does not mean we will bombard you with a million emails (we are not about that life).
Creating an account will make it easier for you to check out next time; your billing address, delivery address and payment information (optional) will be saved, as well as your past orders. So, if in the future you want to order the same, you can look at past orders and submit them again. Or, if you have a subscription meal plan you need to modify, you can do it in your account.
Plus, we now have a point system that allows you to get rewarded the more you order!
We ask that you at least order 6 meals for delivery. If you are picking up your meals, you can purchase minimum 4 meals.
Bulk items, gift cards, and meal plans are allowed to be purchased individually.
Orders need to be placed at least one day prior to delivery/pick up date. Cut off time for next day orders is 6pm.
Orders for FRIDAY have a special rule, they need to be submitted 48 hours in advance (meaning by midnight on Wednesday).
Please send us an email to firstname.lastname@example.org with (1) a clear picture of your ID or your DD214 and (2) the email/username you have created to us in our website. Once we review the information sent, we will apply a 10% discount on your account.
The discount will be applied automatically on all subsequent orders using that same account.
Thank you for your service.
Since we are located in South Carolina there is 6% Sales tax required, and for being part of Greenville County we are required to charge a Hospitality tax of 2%. (Regardless of delivering outside of Greenville County).
Making it a total of 8% tax on your prepared meals.
Delivery and gift cards are not taxed.
This small fee helps us maintain the servers used to protect your information in our website.
If during checkout you selected to pick up at our main location, as soon as your meals are ready (on the day you chose to pick up) we will text you to let you know to come pick them up. Our weekly pickup schedule is:
Monday: 3:30pm – 5pm
Tuesday: 2pm – 4pm
Thursday: 2pm – 4pm
If you are not able to get to our location in the above pick up windows, please select one of our partnered pick up locations (listed during checkout). Meals will be dropped off at our partnered locations from 3-4pm. Most of them are open until 7pm.
Pick up location:
775 Woodruff Rd, Suite J2,
Greenville SC 29607
(Last building, Last door)
Please keep in mind our cooking times may vary. During check out please provide a reliable phone number (preferably mobile number) so we can contact you when your order is ready.
Meals and Containers
Yes, our containers can be used to heat up your food using the microwave. Just open the lid, leave it on top, slightly slanted, and microwave your food for 1.5 to 2 minutes (depending on your microwave voltage). Make sure to remove the sauce or lemon (if included) before you microwave your meal.
Please do not put the meal container on the stove top or your oven, since its made of plastic.
Custom meals can be built based on your preferences and diet requirements. Many of our meal components are allowed for Paleo diets. Mix and match these components as you like, and create delicious Paleo meals.
Also, follow our tags to see which are paleo.
Yes and they vary depending on what is available in our current menu. Make sure to look under our vegan/vegetarian category.
Some meals do contain nuts and tree nuts, some do not. Please read the ingredient list under each product if it is a concern to you. Our meals are not complete free from nuts; they could contain peanut byproduct since the meals are produced in a facility that also uses nuts.
Any additional concerns regarding our ingredients, please contact us at email@example.com
In order to have your meals taste fresh and delicious (besides for health purposes), we highly recommend you eat the fish meals and cold meals within 5 days from the day you receive them and 6-7 days for all other meals. If you rather freeze them and eat them at a later time, our meals will freeze fine. (But fresher is always better though)
If you choose to freeze your meals, we recommend you consume them within 2 months max to avoid freezer burn.
Delivery and Zip codes
We will text you to the mobile number provided during check out. (provider fees may apply)
Not really. But you need to be back within an hour of the deilvery so you can put your meals in the fridge. (we will text you when we deliver them)
If you are a returning customer, you need to leave the Healthletic Kool Insulated Bag on your doorstep (with gel packs inside) on delivery day, so that we can swap it with another Kool Bag containing your new meals.
Need a reminder to put your kool bag outside? request it during checkout.
Our goal is to make life more convenient for you, so your meals are delivered in a blue insulated bag (we call it Kool bag), with frozen gel packs in it that help keep your food cool until you get home. Next time you order, please but your empty blue kool bag and gel packs outside, so our delivery driver can swap it with a new bag with all your meals in it.
It is important that you don’t forget to put your kool bag out. The first Kool bag is at no charge to you, but any consequent bags delivered have a fee of $15 if not returned.
Even though you don’t have to be home at the time of delivery, we ask that you (or someone on your behalf) retrieve the bag from the outdoor climate and place it inside within one hour from delivery, followed by placing your meals inside your refrigerator (or freezer) until they are consumed.
During Summer and the HOT months of South Carolina, we recommend retrieving your meals within 30 minutes from delivery.
We deliver to different areas on different days. Please select your day depending where you need it delivered.
Monday: Greenville Main Area (Including Simpsonville, Mauldin, Five Forks, Taylors, Downtown Greenville, Augusta rd).
Tuesday: Greenville Main Area, PLUS West Greenville, Berea, Furman, Travelers Rest, Greer, Duncan, Moore and Spartanburg.
Thursday: Greenville Main Area PLUS West Greenville, Berea, Furman, Travelers Rest, and Spartanburg.
Friday: Greenville Main Area PLUS West Greenville, Berea, Easley, Powdersville, Piedmont, Clemson, Seneca and Anderson.
Please make sure that the zip code in the top section of the checkout page is a local zip code (in the upstate) for delivery. If it is, but it still won’t let you checkout, it could be that you are barely outside of an area that we cover. Send us an email to firstname.lastname@example.org with your address and we will get back to you shortly. Call us if you want a much quicker response (864) 881-1602.
Orders for pick up are not affected by the zip code entered.
In Greenville you can pick up at 4 other spots other than our actual place of business:
– Trifit Barbell Gym, in Mauldin. Meals are delivered here around 5pm. Gym closes at 8pm. There is a fridge to keep your meals in.
– Frigid Cryotherapy, in Pelham rd. Meals are delivered here around 5pm. Store closes at 7pm. There is a fridge to keep your meals in.
– Frigid Cryotherapy, in Augusta Rd. Meals are delivered here around 5pm. Store closes at 7pm. There is a fridge to keep your meals in.
– The Nutrition Store, in Haywood Rd. Meals are delivered here around 4pm. Store closes at 7pm. There is a fridge to keep your meals in.
In Spartanburg we have 2 locations for pick up, only for Tuesdays and Thursdays.
– The Nutrition Store, in boiling springs. Meals are delivered here around 4pm. Store closes at 7pm. There is a fridge to keep your meals in.
– Anytime Fitness in Hillcrest area. Meals are delivered here around 4pm. Office closes at 7pm. There is a fridge to keep your meals in.
If you have any issues getting to these locations the same day of the drop off, please let us know so we can arrange a different pick up, and so your meals are kept refrigerated.